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FREQUENTLY ASKED QUESTIONS
Do not hesitate to write to us if you cannot find an answer to your questions.
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HOW MUCH DOES A NIGHT COST IN THE DOMES?The rate per night starts at $330+ txs and varies depending on the time of year. Please note that a minimum of 2 nights is required.
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WHAT IS YOUR CANCELLATION POLICY?It is possible to cancel a stay more than 30 days before the arrival date. No refund will be made less than 30 days before the arrival date.
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WHAT IS PROVIDED DURING A STAY AT DOME CHARLEVOIX?LIST OF EQUIPMENTKitchen● Salt & pepper shakers● Refrigerator● Wine glasses● Lemonade● Champagne glasses● Washable filter coffee maker● Coffee mugs● Scissors● Crockery and cutlery● Tableware and cutlery for children● Kitchen utensils ● Colander● Cooking plate● Cookware● Electric fondue pan● Toaster● Electric kettle● Cooking plate● Oven and microwave oven● Dish towels● Dishwashing detergent● Cutting board● Measuring cups● Sink● Dish rack● Dishcloth● Dish brush Bathroom● Towels○ Shower ○ Handheld ○ Washcloths● Toilet paper● Dish brush● Toilet drain● First aid kit Rooms ● Bedding● Other Pillows● Bose bluetooth speaker● Foyer - in partnership with Stuv● Firewood● Kindling● Hearth accessories● Broom● Table● 4 Chairs ● 2 Armchairs and footstools - in partnership with Mobilia● Fire extinguisher● Air conditioners ● Radiant floor● Convector Exterior ● Outdoor furniture - in partnership with Jardin de Ville● BBQ (May to October) ● BBQ utensils● Shovel
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IS IT POSSIBLE TO RESERVE ONLY ONE NIGHT?Unfortunately, the minimum number of nights is 2 to make a reservation. In order not to overload our cleaning team, we are proceeding this way for the moment. Also, since arrival is at 4 p.m. and departure at 11 a.m., we believe that a single night does not allow you to fully enjoy the experience.
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ARE PETS ALLOWED?Unfortunately not. The type of dwelling does not allow the presence of animals.
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IS IT POSSIBLE TO RESERVE MORE THAN ONE DOME?Yes. However, you must make independent reservations if you wish to rent more than one dome. You can also contact us directly at info@domescharlevoix.com
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WHAT SHOULD WE BRING FOR OUR STAY?You will find sheets, towels and wood for the fireplace on site. You just need to bring your personal belongings and food. Don't forget a small glass of bubbles and your bathing suit.
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WHAT ACTIVITIES CAN YOU PRACTICE IN THE AREA?The domes are located in the heart of Petite-Rivière-Saint-François, gateway to the greater Charlevoix region. You are actually 15 minutes from Baie-Saint-Paul and Le Massif ski resort. In Petite-Rivière-Saint-François and the surrounding area, you will be able to do sliding, hiking, skating, skiing, biking, snowmobiling, helicopter rides, and more. to be able to discover a multitude of restaurants, microbreweries and producers in the region. As you head towards La Malbaie, you will also find other activities such as cruises, a Casino and golf courses. If you wish to obtain even more information, we invite you to visit the site www.tourisme-charlevoix.com In short, the activities offered will depend a lot on the season you are hosting!
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CAN WE PARK OUR VEHICLE?Yes, a free parking space is available at the entrance of the site.
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HOW DO WE GET TO THE DOMES?Travellers must reach the domes on foot through developed and secure paths. A short 2 minute walk is to be expected. Entry to the domes is easy thanks to a secure key box. A code will be sent to you a few days before your arrival. You will be free of your movements and your arrival time.
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IS THERE A HOME ON THE SITE?During your stay at Dômes Charlevoix, you are entirely independent. However, we are available by text message or email at all times. A guide will be sent to you by email one week before your arrival including information and instructions as well as recommendations of places to visit and businesses to discover in the magnificent Charlevoix region.
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QUEL EST VOTRE NUMÉRO D'ÉTABLISSEMENT?Numéro d’enregistrement d’hébergement CITQ : 627607
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